Frequently asked questions

Dosing Information

How much do I take?

Each bottle has instructions on suggested use. Each dropper will give you a 1/2 serving. You can start with 1/2 dose if you would like to see how it effects you. Depending on what you are using CBD for will depend on how long it takes for you to feel effects. Also, CBD will only stay in your system for 6-8 hours. Depending on your needs, will depend on when and how often you take it. You can take our CBD 1-3 times a day, especially if you need it for multiple reasons. For sleep and anxiety: Often times people will feel the effects from the first dose. Typically it takes about 30-45 minutes for it to kick in. For sleep, take 30 minutes before bedtime. For anxiety, take in the morning or at least 30 minutes prior to needing it. For chronic pain and other major conditions: Like many medicines, CBD can take time to build up in your system for you to really feel the effects. Give it a month of taking it consistently before you give up! Some people start to feel the effects within a week, while some take longer. Every person is different and how our bodies react is different for everyone as well. You may need to adjust amounts if the amount you are taking isn't enough. Please contact if you would like help with your specific needs.

Will CBD make me tired during the day?

No, CBD should not make you tired. The reason it helps at night is because it helps to relax you so you are better able to fall asleep.

Can I take multiple times a day?

Yes! It all depends on your individual needs. If you have anxiety, chronic pain and sleep problems, then you could absolutely take it as much as needed! Start with a dose in the morning, one in the afternoon, and then another before bed.

Suggested Use

Here are some common problems that people have and when best to take CBD. Sleep Aid - take 30 minutes before bed. If you wake up in the middle of the night, you can take another 1/2-full dose and you will be back asleep quickly! It should not make you feel groggy or "hungover" the next morning. Anxiety - take in the morning or 30 minutes before needed. For people who have constant anxiety, you could take twice a day if needed to help calm and relax you. If you have anxiety over social events or big presentations, then take 30 minutes to an hour before you enter those situations. Chronic Pain - depending on when you notice your pain is the worse would dictate when you should take it. Often times we suggest that someone takes it in the morning to help with pain throughout the day. Again, you can take it again at night if needed. For chronic pain, it will take time before you feel the full effects of the CBD. Like many medicines, it has to build up in your system, so make sure to give it a few weeks. If you have specific needs and would like more information for your condidition, please email and we would be happy to help you!

Purchasing, Shipping & Returns

What is your return policy?

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Each customer is allowed one refund Please allow 3-5 business days for your refund. If you received products damaged during shipping, you must notify us within 48 hours of shipment delivery to qualify for an exchange of the same product. Once the damaged product has been received a new order will be shipped out to you free of charge. If you have any questions or concerns, please contact us at

How long until my order ships?

Your order will ship within 1-3 business days.

Wholesale & Retail

How do I inquire about carrying your product in my store?

For wholesale inquires, please email your name, phone number, store name and details about your store to Please allow us 24-48 hours to review and get back with you to finish the process.

Is there a local store I can purchase your product?

You can visit our store locator page to see what stores are currently carrying St. Lucille's products.

Batch Lookup

Where can I find batch information on my product?

The batch information will be located on the bottom of your products box. It will start with "LOT #"

Where can I look up batch information?

You can look up batch information for your product by clicking here and typing in your lot # which is found on the bottom of the box. Click here to lookup your batch information report.

About CBD

What is CBD?

CBD stands for cannabidiol, which is one of the the more than 120 cannabinoids or chemical compounds, found in the hemp plant. Unlike its cousin THC, it does not cause any of the “high” or psycho-active effects. CBD is known for supporting your body and mind in various ways.

Is CBD Psychoactive?

No, CBD is not psychoactive. All THC is stripped out of the product.

How is your CBD produced?

St. Lucille uses cutting edge CO2 extraction and purification processes in order to preserves all of the potentially restorative benefits of hemp while removing the unwanted psycho-active affects of THC.

Why do you use MCT oil as your base?

Cannibinoids are most effective when consumed with fat, because it increases the rate of absorption and helps it stay in your system longer. Since MCT oil has a higher fat content, it gives the cannabinoids the traction to move through your body and interact with your system quicker